Customer Service
Welcome to Signatur Handknits
Please contact Jane if you have any questions or feed back from the website. The site is presently incomplete, though with new designs it will always be a work a progress. Presently there are colourways missing from design pages, no doubt a few errors, if something does not make sense, please let us know.
Colours: Every computer screen will show colours slightly differently, Jane has added the Colour page, where she talks about her colour range and colour combinations. If you wish to see a colour and feel the yarn, we will happliy send you a sample of Pure New Wool. Smply contact us and tell us the colours you are interested in.
Tips and Tricks: Is about techniques, design will link to this page. This allows you to read about a technique which may not be familiar with, this will help you decide if the design is within your skill range.
Australian Dollar value: The Australian dollar is presently (Jan. 2007)worth US .84/ UK Sterling 42p - to calculate the exchange rate multiply the Aus $ by USA .84/ UK .42 the sum will be less than the Australian dollar amount.
Contact Us: Get more information on prices, sizes and lengths. Jane is happy to customise patterns or create individual colourways for you.
Ordering and despatch:
Returns: Please select carefully. Postage plus a handling fee of $20 is not refundable.
Returns are for store credit only.
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